Wax + Cloth

 

Terms & Conditions

I care deeply about making sure you are thrilled with the things I've made, and if you aren't happy with my work I'll do everything I can to make it right.

Returns: Within 30 days of receipt you can send unused items back for a full refund, including your initial shipping charge. Gently used items are accepted within the same timeframe, less the shipping cost. Items that have been used beyond resale, or damaged may be returned for a partial discount, contingent on the extent of wear.

Exchanges: Unused items may be exchanged for a different color of the same item within 30 days of purchase, shipping costs paid by the customer. 

Warranty: I work hard to make high quality products that last, and I want you to love what you buy for years. I'll repair or replace items that have any construction failure for as long as you want to keep using them. If your item is damaged in another way, I'll offer you a discount on replacement goods, just send me an email.

Shipping: Many products are available to be shipped within 1-2 business days, but occasionally I will have to make your order from the start. If you place an order that is not in stock, I'll let you know right away, and it will ship within 2 weeks.